Michigan Company Hiring Talent

J.D. Power – Susan Galantowicz


Company: J.D. Power and Associates
Focus: Market Research
Location: Troy, Michigan
Senior Director of Global Research Operations for the Services Industries: Susan Galantowicz
Degree: University of Michigan BA, English (’83)

Susan Galantowicz, a graduate of the University of Michigan, is Senior Director of Global Research Operations for the Services Industries division at J.D. Power. She leads a team of research professionals that delivers strategic insights in the financial services, insurance, healthcare and travel/hospitality sectors. Galantowicz said J.D. Power actively recruits students from the three URC schools.


“I can confidently say that newly hired associates who come from U-M, Michigan State and Wayne State typically exceed our expectations.”

Galantowicz added, “As a U-M grad myself, I personally understand the rigorous education these students receive. When students combine their formal education with various activities outside the classroom – such as internships, extracurricular activities or work experience – it absolutely helps them excel at J.D. Power.”

While many hires from the University Research Corridor schools are business majors, Galantowicz said she finds that graduates with a liberal arts degree are well prepared for a marketing research career, too.


“Regardless of their major, candidates that demonstrate intellectual curiosity and an eagerness to keep learning are most likely to succeed here.”